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❓ Frequently Asked Questions
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Once your order is shipped, you will receive an email and a WhatsApp notification containing your tracking link. You can also track it directly from your account dashboard.
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Delivery across the UAE generally takes 1 to 3 business days. Same-day or next-day delivery options may be available at checkout depending on your exact location.
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Yes, we accept returns on eligible items within 2 days of delivery. Items must be unopened, in their original premium packaging, and unused.
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You can initiate a refund by reaching out to our support team via WhatsApp or by submitting a ticket through our Contact page. Approved refunds are processed back to your original payment method.
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Yes, We deliver throughout all GCC countries. For destinations outside the GCC, only selected approved products are available for international shipping. Please contact our support team to confirm product eligibility and shipping availability.
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